Privacy

Last updated: January 27, 2026

Privacy Statement

OfferLane by Bluecan

Last updated: [insert date]

  1. Introduction

OfferLane by Bluecan (“OfferLane”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Statement explains how we collect, use, store, and protect your information when you use the OfferLane platform, website, and related services.

OfferLane operates as a best-offer sales platform, connecting buyers and sellers. We are not a payment processor and do not sell personal data.

  1. Information We Collect

We collect only the information necessary to operate the platform safely and effectively.

2.1 Information You Provide

When you register or use OfferLane, we may collect:

Full name

Email address

Account login credentials (stored securely via authentication providers)

Offers made, items viewed, orders placed

Communications sent through the platform

2.2 Information Collected Automatically

When you use OfferLane, we may automatically collect:

IP address

Device and browser type

Date and time of activity

Pages visited and actions taken (e.g. making an offer)

This information is used for security, abuse prevention, analytics, and system reliability.

  1. How We Use Your Information

We use your information to:

Create and manage user accounts

Enable buying, selling, and offer-making functionality

Process and manage orders and fulfilment

Prevent fraud, abuse, and system misuse

Enforce platform rules and rate limits

Improve platform performance and reliability

Communicate important account or service-related updates

We do not use your information for unrelated marketing purposes without consent.

  1. Payments

OfferLane does not currently process card payments.

Where payment functionality is enabled in future:

Payments will be processed by third-party payment providers

OfferLane will not store card or banking details

Payment providers will have their own privacy policies

  1. Data Storage and Security

We use industry-standard infrastructure and safeguards, including:

Secure cloud hosting

Encrypted data transmission (HTTPS)

Access-controlled databases

Transactional and idempotent safeguards to prevent duplicate actions

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, or disclosure.

  1. Third-Party Services

OfferLane uses trusted third-party services strictly to operate the platform, including:

Authentication and data storage services

Rate-limiting and abuse-prevention services

Error monitoring and system observability tools

These providers may process limited data on our behalf and are bound by their own security and privacy obligations.

We do not sell or rent personal data to third parties.

  1. Data Retention

We retain personal information:

For as long as your account remains active, or

As required to comply with legal, regulatory, or operational obligations

You may request account deletion, subject to legal and transactional retention requirements.

  1. Your Rights

You have the right to:

Access your personal information

Request correction of inaccurate data

Request deletion of your account (where legally permissible)

Withdraw consent where applicable

Requests can be made using the contact details below.

  1. Cookies and Tracking

OfferLane uses essential cookies and similar technologies to:

Maintain secure sessions

Protect against abuse

Improve platform functionality

We do not use invasive third-party advertising trackers.

  1. Children’s Privacy

OfferLane is not intended for use by children under 18. We do not knowingly collect personal information from minors.

  1. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of the platform after changes indicates acceptance of the updated statement.

  1. Contact Us

If you have any questions or concerns about this Privacy Statement or your personal information, please contact:

OfferLane by Bluecan Email: support@bluecan.co.za Website: https://offerlane.bluecan.co.za